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Seeing your dog constantly lick or scratch their hot spot hurts to watch. Give them back pain-free walks, peaceful sleep, and freedom to play again.
Easy Exchanges
Easy Exchanges
We've taken care of quality, including chew-proof sleeve ends and double stitched seems. Our dog cone alternative is built to withstand an active recovery, all wrapped up with a 30 day guarantee.
Our goal is to bring the best experience to our customers. In the event that the sizing is incorrect we will gladly exchange it with a more suitable size. Please get in touch with us at info@pupcovery.com
Shipping
Shipping
Shipping rates
Orders over 50$ for USA & Canada are free of charge using standard shipping timings.
Standard Shipping : 2-7 Business days - 8.99$
Express Shipping : 1-2 Business days $19.99
Pre Order Rates : We offer free shipping with an expected delivery window of 4-6 weeks.
Remote Regions
Our standard shipping time of 2-6 working days usually applies to a hub near a remote region. Further delays may be experienced from the courier side. If your package has not arrived within 15 working days then please let us know.
International Shipping
International shipping rates are volume based and calculated at checkout
Lost Packages
In the event that your package has been lost in transit, please get in touch with us as soon as possible. If the courier has misplaced it we will issue you a replacement and follow up with the new tracking number.
Custom Delivery Locations
We understand packages cannot always be left at your door. In this case we suggest you follow up with the associated courier and schedule for pickup from your local post office.
Ordered Wrong Item
If you realised you have ordered the wrong size after purchase, please contact us with your request, then return the item unopened and undamaged to our return address
We will inspect the item and then issue you an exchange.
Return Address :
Care of Pupcovery, Fulfyld, 511 6th St, Madison, AL 35756, USA
*Please include your Full name, delivery address, and contact number. This will help us process your return much quicker.
Proper Sleep
Give them the chance to rest properly without obstruction.
Able To Move
Let them continue to bond & play.
Sense & Sight
Restore their natural senses, letting them hear & see properly.
Upgrade Their Recovery
Other solutions feel like a compromise. Pupcovery is a breakthrough. Strong enough to defend against licking and scratching, soft enough to let your dog just be.
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Frequently asked questions
How does your 30 day guarantee work?
We have a 30 day product guarantee. You can find more information here
How do I wash the sleeves?
Pupcovery surgery sleeves are all machine washable on a low heat cycle 40C or less, and line dried. You can find more information in your care instructions sent to you by email.
Are the sleeves adjustable?
Our dog surgery sleeves are length adjustable. Simply roll them up as highlighted in our tutorial video at the top of this page.
How long do I keep the sleeves on?
We recommend to periodically check the surgical site, removing the sleeve every couple of days. Recovery times will vary so please consult your vet for more information.
Will my dog need an e-collar too?
In general, most dogs do not require an e-collar when using the Pupcovery®. That said, some dogs with elevated anxiety or a history of destructive chewing might pose a greater risk of trying to chew on the Pupcovery®. Fortunately, many dogs adapt well and leave the sleeve alone. It’s advisable to keep an eye on your dog for the first few hours after applying the sleeve to check for any chewing attempts.
Can they be used for rear legs?
Our sleeves are tailored for front legs only, however we will be releasing a second product for the rear legs soon.
How long does delivery take?
Your order processing generally takes 24 hours, in most cases apart from public holidays will be shipped the next day. Our standard shipping will take 2-7 working days. You can find more information on our shipping page.